At FILE-X, we strive for total customer satisfaction. Please read about our experiences with some other companies and organizations. Also, please let us know if you would like additional references and testimonials.

"After a successful implementation of [an ECM solution], we had a challenge to get the historical documents from our Claims, Human Resources, Policy and Legal departments scanned into the system accurately and in a timely manner. We were introduced to FILE-X and from the inception, their team of professionals have excelled at providing extraordinary customer service. They take the necessary time to understand the needs of each application before scanning the documents and the resulting image files are accurate and high quality. The files are returned and imported directly into [the ECM] system in minimal time.

With our partnership with FILE-X, our back-scanning is near completion, and has allowed our internal resources to focus on normal operations and servicing our customers."
MDAdvantage Insurance Company of New Jersey

"Our relationship with File-X has exceeded our expectations. The quality of work, the ability to find a solution for any task, and their dedication to our offices and their needs, has made this new venture a very smooth process in starting up our imaging website."
Fidelity National Title Insurance Company - NTS Division
 

"It is so much more convenient to have student records at our fingertips; looking up past student records in a well-organized electronic file is easy."
Loysville Youth Development Center
 

"... everything was done exactly as promised. It is rare for a company to produce at this level and we feel fortunate to be working with FILE-X."
Northeastern High School
 

"It is a pleasure working with FILE-X. Their staff is professional, easy to work with and very helpful. FILE-X’s services helped make a paper-intensive project more efficient & cost effective."
Prudential Insurance
 

"In selecting a document imaging company we contacted seven firms, including FILE-X … FILE-X not only responded but made us feel that our business was their top priority. We have benefited from FILE-X services and enthusiastically recommend them to other interested parties."
SAB, Inc.
 

"FILE-X is fast, efficient & customer focused."
Prudential Retirement Services
 

"Fast, friendly response to our needs. FILE-X is willing to help in any situation."
Sir Speedy
 

"They have made our cumbersome year-end storage process a breeze. We at the Foundation recognize the wonderful work that FILE-X performs and we consider them a valuable consultant & partner."
The Foundation of the Pennsylvania Medical Society
 

"FILE-X consistently completes large projects for us ahead of schedule and at a reasonable cost. They take better care of our documents than we do. It would have been impossible for us to complete our lab archival project without FILE-X."
Carlisle Tire & Wheel
 

"FILE-X made the impossible possible."
Target Systems
 

"FILE-X has worked with several of our county offices providing document imaging services. Their creative solutions have significantly improved the efficiency of our existing document storage and retrieval system."
Dauphin County Economic Development Office
 

"This process has improved our services to our employees, saved us space, and increased HIPAA compliance."
Masonic Homes of PA
 

"Please extend our sincere appreciation to each and everyone of your staff for your assistance in bringing Supplier Information Forms, ‘SIFs’ into the ‘on line’ age for us. Last week, we had a clear demonstration of the value of having this information electronically accessible.

During a rabbinical visit at one of our out-of-town facilities, a drum of flavor was discovered that was not marked Kosher, and it had been used in a Kosher product. When the supplier was contacted, they stated the ingredient was not Kosher and had never been. Yikes! Luckily, the plant was able to contact me, and while we were on the phone, I was able to locate and e-mail the recently scanned SIF with the Kosher certificate to satisfy the Rabbi, also reminding the supplier of the Kosher certification. This simple e-mail averted a potential costly product hold and line shutdown.

Last week, we rolled the system out to over two hundred users, and have had extremely positive feedback on the accessibility of the information, as well as the user-friendly nature of the front-end database provided by File-X. We truly appreciate the attention to detail and fabulous service that we received throughout this process. Many, many thanks!!"
Hershey Foods Corporation
 

"As we received an average of 50,000 claims per month, it was critical to find a service that would be able to provide cost and space efficient storage as well as accurate and easy access to the claims data. The solution that FILE-X has provided has been so innovative that it has received accolades from the Pennsylvania Departments of Health & Insurance."
Health Central, Inc.

 

"We think it’s great!! Images print clearly, it’s user friendly, it’s convenient, and the information is right at your fingertips. It’s a big improvement compared to microfilm."
Chestnut Ridge School District
 

"FILE-X’s professional team and their willingness to help our staff learn the system was excellent. FILE-X offers a much needed service at an affordable price."
Susquenita High School